A little help, sugar

Help & FAQs

Sizing

How do I choose the right size?

Measure a garment you already love laid flat and compare it with the chart for the exact blank shown on the product page. Comfort Colors, Gildan, and Bella+Canvas fits differ. Check the listing for unisex, fitted, or cropped styling before choosing.

Where are the size charts and care instructions?

Open the Sizing & Garment Care guide. Product-specific instructions and the sewn-in garment label take priority.

Orders

Can I change my size, color, or delivery address?

Contact us as soon as possible with your order number and the change you need. We will check the order status. A change is not confirmed until we reply, and an order already in production or dispatched may not be changeable.

Returns

Can I return an item or exchange my size?

Made-to-order printed products are not eligible for change-of-mind or buyer-selected size/color exchanges. Eligible U.S. Trendsi boutique clothing has a seven-calendar-day return request window and must meet the disclosed condition and packaging requirements. Direct exchanges are not offered. Faulty, incorrect, or misdescribed items remain eligible for appropriate remedies. Check our Return & Refund Policy before ordering and contact us before mailing a return.

What if my item arrives damaged or is incorrect?

Email dirtysouthtease@gmail.com promptly with your order number, a description, and clear photos where available. Report Printify-made product issues within 30 calendar days of delivery, and boutique issues within seven calendar days whenever possible. These requests do not limit mandatory consumer rights. Keep the item and packaging, and wait for our instructions before returning anything. See our Return & Refund Policy.

How will my refund be issued?

Approved refunds are sent to the original payment method. We aim to review eligible returns within seven business days after receipt and initiate approved refunds within five business days of approval, or sooner when required by law. Your payment provider may take additional time to post the credit. Read the full refund policy for details.

Shipping

When will my order arrive?

Check the listing for its production and delivery estimates. Made-to-order production and carrier transit are separate stages; mixed orders may arrive separately. Available destinations and shipping charges appear at checkout. Read our Shipping Policy and contact us before ordering if you need an item for a particular date.

Will everything arrive together?

Items produced or shipped separately may arrive in more than one parcel. Use the tracking information provided for each shipment.

Digital & custom

How are digital and custom products delivered?

Read the specific listing for the included files, delivery method, production time, and usage permission. A made-to-order song is not an instant download. Double-check your email address and personalization before completing an order.

Custom songs

Does giving permission guarantee a place on the Jukebox?

No. Permission to feature your song is optional and does not reserve or guarantee a Jukebox placement. Featured spaces are limited.

Shop the look

Is Ava's whole outfit sold here?

Campaign imagery is styling inspiration. Shop the individually linked pieces and check each listing for the exact product. Some links may take you to another retailer. That retailer handles its checkout, shipping, and returns.

Support

How do I contact you?

Use our contact form or email dirtysouthtease@gmail.com. For an existing order, include the order number. Please do not send card details or passwords.